Sydney Ritchie with Captain Cook and Associates has
been doing property management for our condo since 2005. We have
always been pleased with the service and communication with her. We
can't thank Sydney enough for taking great care of our property and
ensuring that it is an enjoyable home away from home for us and for
visitors. With Captain Cook and Associates, we are comfortable that
quality tenants are in our condo and that everything is taken care of.
They are professional, prompt, and a pleasure to deal with.
I have had great experiences with my property
manager: Sydney Ritchie at Captain Cook Associates. Over the years I
have come to think of her as a friend and business partner.
The company is honest, professional and has updated state of the art
They are timely in sending me my statements and checks.
Sydney has been great at getting my apartments rented to responsible,
Sydney has found excellent workers to do repairs and updates. Her goal
is to please the clients.
I highly recommend Sydney Ritchie and Captain Cook Associates.
I wanted to take a moment and say thank you very
much for putting Joy to work on my property.
I recently had a contractor come out to work on my property to replace
some cabinets, a kitchen counter, and a new dishwasher. Since he was
coming from the mainland and wasn't familar with the area, he needed all
the help he could get. From the begininng of the entire process, Joy
was there to help above and beyond what I expected from anyone. She met
him at the airport, brought him keys, provided some materials and
contact information. Throughout his time there, my contractor kept
saying that she was incredibly helpful and the rennovations went off
This has been the case every time that I had an issue with my apartment:
Joy is always on top of it providing valuable advice and timely
information. I work full-time and attend law school at night so I am
immensely busy. I can't begin to tell you how well I sleep at night
knowing that Joy is taking care of my property and taking care of my
I don't have the biggest property in the world and I know it probably
isn't the biggest paycheck, but Joy makes me feel like I am her most
valuable customer and it really is an honor to work with her.
I wanted to say thank you for putting her in charge of my property. As
far as I am concerned, she is the gold standard for what I would ever
want to have in a property manager. I hope that the rest of your
clients get to experience the care and attention to detail that Joy
maintains because it really makes owning a property and renting it to
tenants a great experience.
Again, thank you so much for Joy and the work that she does. I
appreciate her effort and dedication and I couldn't be happier.
I am very satisfied with your agency and am
extremely happy with the work Margo did for me on this
purchase....without her it simply would not have happened...and I am
SURE of it!
you for taking care of our condo and renting it to a reliable and
qualified renter. Sharon and I really appreciate your hard work.
I have to say that it is a breath of fresh air
dealing with you and your property management company. The cleaners
that you have working for you are excellent and the tenants that you
found were golden - thank you!